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← Back to Home 📊 Dashboard 🎫 All Tickets ➕ Submit Ticket 🔐 Verification

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🔐 Identity Verification

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Passed

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Verification Methods

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How It Works

Password reset ticket is classified and routed by AI
Identity verification challenge issued before any action
User confirms via OTP (email) or manager approval
On success → password reset auto-resolved (Tier 1, $2)
On failure (3 wrong codes / expired) → escalated to Tier 2 ($5) with audit note

Company Verification Config

Company Slug (email domain)

Verification Methods

Email OTP Manager Approval

Manager Email (for approval requests)

OTP Expiry (minutes)

Google Workspace — Identity Provider

Connect Google Workspace to execute real password resets via Admin SDK. After identity verification, the reset is applied to the user's Google account automatically.

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Enter your company domain to connect Google Workspace:

connected

Demo Mode Active: No identity provider connected. Password resets are verified and logged, but not executed via an identity provider. Connect Google Workspace to see end-to-end automation.

For sales demos with Venturity CPA and Exer Urgent Care — the full cycle runs end-to-end in demo mode.

Password Reset Executions (Phase 3 Audit)

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